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LeSabre

Why Does Telus Suck So Badly?

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For the third time in two years Telus has somehow managed to screw up my payments to them. Every time I change my cc or expiry date, they somehow manage to mess it up, and start sending me suspension notices. There is always some friendly Filipino voice on their "help" line that assures me they have all the information they need. This latest cock-up is the last straw, when I demanded to speak to a supervisor they assured me someone would call me back the next day. That was a week ago and I'm still waiting....

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Telus has treated me pretty well in the five years I've had phone service with them. I was invited to become a Platinum Perks Telus client with them. I accepted the invite and now enjoy some perks, such as free phone upgrades when my contract ends (I refused to renew my contract and now am on a month to month basis).

Sanosuke!

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